Problems with a federal agency?

As a Senator from the State of Hawaii, I consider it a privilege to look into constituent inquiries from the citizens of Hawaii. Due to limited resources and given the volume of inquiries, if you are not from Hawaii, I may not be able to respond to your concerns, but will refer your inquiry to the appropriate Senators from your state in accordance with longstanding traditions of Congressional courtesy.

I will do whatever I can, within the law, to resolve problems you are having with a federal agency by expediting the bureaucratic processes and bringing attention to your case.

If you are a constituent and require my assistance, please write to me at my Honolulu office. In accordance with the Privacy Act of 1974, a letter from you authorizing me to act on your behalf is required. Your letter should provide a concise explanation of your situation, as well as copies of all relevant information.